StatsCastr Support
Last updated: October 16, 2026.
Need help with StatsCastr? We're here.
Contact us
Email info@eightyfivecreative.com. We usually reply within 1–2 business days.
To help us help you, include:
- The device and app version (iPhone app: Account → About), or your browser if you're on statscastr.co.
- The sport, and the game or team you were working on.
- What you did, what you expected, and what happened instead. Screenshots help.
Please don't send passwords.
Common questions
I forgot my password. On the sign-in screen, tap Forgot password? and enter your email. We'll send a link to choose a new password. If you signed up with Google or Apple, sign in with that button instead; there's no StatsCastr password to reset.
How do I share a game with parents or fans? Open the game and tap Share. Anyone with the link can view the score and stats without signing in.
How do I link a game to a ScoreCastr broadcast? In ScoreCastr, open the match and choose Link StatsCastr to get a code. In StatsCastr, open your game, tap Link to ScoreCastr, then scan the QR code or type the code. Stats you log then show up in the broadcast graphics. ScoreCastr keeps control of the score and clock.
I made a mistake in a game. Open the play log, tap the play, and edit or delete it. Scores and stats update everywhere, including after the game is final.
Can I use StatsCastr without internet? Yes, during a game. Plays you log offline are saved on your phone and sent automatically when you're back online.
How do I delete my account? In the app, go to Account → Delete account. This permanently deletes your account and all of your teams, games and stats. You can also email info@eightyfivecreative.com to ask us to delete it.